The web page opened by clicking the "Open in Explorer" link in the Blockpool Wallet (BPLClient) times-out or does not display

The web page opened by clicking the "Open in Explorer" link in the Blockpool Wallet (BPLClient) times-out or does not display

Issue

The web page opened by clicking the "Open in Explorer" link in the Blockpool Wallet (BPLClient) times-out or does not display. The errors returned in the Chrome browser include:
  • ERR_NAME_NOT_RESOLVED
  • ERR_CONNECTION_TIMED_OUT

Affected components

  • Blockpool Wallet (BPLClient)

Cause

The link to Blockpool Explorer is incorrect in mainnet configuration.

Workaround

  1. Click the settings icon in the top bar of BPLClient ( )
  2. Choose "Manage Networks" from the dropdown menu
  3. Enter or copy/paste the following into find the field labeled "Explorer" at the bottom of the window:
  4. http:bplexp.blockpool.io
  5. Click the Save button
  6. Restart the BPLClient applicaton.

Details

The default link to the Explorer in the mainnet configuration of the Blockpool Wallet navigates directly to an IP address that is not available. This is a known issue that will be corrected in a future release of Blockpool Wallet
    • Related Articles

    • Blockpool Core Desktop wallet installation

      Installing and configuring the Blockpool Core Desktop wallet This article will guide you through the installation of the Blockpool Desktop wallet.   Prerequisites You will need to be familiar with and have administrative privileges on the computer ...
    • Using the Blockpool Core Desktop wallet

      How to use the Blockpool Core Desktop wallet This article will provide all the necessary information you need to use the BPL Core Desktop wallet. Prerequisites: Using the Blockpool Core Desktop wallet is relatively simple for anyone with basic ...
    • How to claim BPL tokens from the Blockpool Token Exchange Campaign (TEC)?

      To claim TEC tokens, you must first have a BPL wallet address to receive your tokens. There are currently two ways to create an address: Create a wallet at https://my.blockpool.io/ Install BPL Desktop from https://www.blockpool.io/wallets Once you ...
    • Basic BPL Core node management

      Basic Management of a BPL Core node This article is a work in progress and will be updated over the coming days. It provides instructions for basic management activities required for BPL Core nodes. Prerequisites You will need to have a VPS running ...
    • BPL Core Node Setup

      Setting up a BPL Core node This article will guide you through the set-up of a BPL Corenode (either forging or relay) on the BPL Core network. Prerequisites Setting up a BPL Core node is relatively easy, but it will help to have some experience with ...